This Refund Policy applies to tickets purchased for Entrepreneur Awards 2026, organised by TEKSHOT. By completing a ticket purchase, you acknowledge and agree to the conditions below.
Ticket purchases are final.
Once a ticket payment has been successfully completed, attendee-requested cancellations and refunds are generally not permitted, except where otherwise required by applicable law or expressly stated in this policy.
No Cancellation / No Refund
Tickets purchased for Entrepreneur Awards 2026 are non-refundable once the payment has been successfully completed and the registration has been confirmed.
Refunds will not ordinarily be provided where an attendee is unable to attend the event because of personal reasons, travel issues, scheduling conflicts, change of plans or other attendee-related circumstances.
Event Cancelled by the Organiser
If Entrepreneur Awards 2026 is cancelled by the organiser and no replacement or rescheduled event arrangement is offered, eligible ticket holders will be informed regarding the applicable refund process.
Any eligible refund will generally be limited to the applicable ticket amount actually received for the affected registration, subject to payment gateway adjustments, applicable charges and legal requirements.
Refund instructions will be communicated using the email address, mobile number or other contact information supplied during registration.
Event Postponement or Rescheduling
If the event is postponed or rescheduled, existing valid tickets may remain valid for the revised event date unless the organiser communicates otherwise.
Updated event information will be communicated to registered attendees through available contact details.
A postponement or change of event date does not automatically create a right to a refund. Any special refund arrangement, if offered for a rescheduled event, will be communicated separately by the organiser.
Duplicate Payments
If you believe the same registration has been charged more than once because of a technical or payment processing issue, please contact our support team.
We may request information such as the registration ID, transaction reference, payment date and registered email address or mobile number in order to investigate the payment.
Where a duplicate payment is verified, the matter will be reviewed and the appropriate corrective action or refund will be processed where applicable.
Failed or Pending Payments
A failed payment does not constitute a confirmed ticket purchase.
In some circumstances, a bank or payment service may temporarily show an amount as debited even when the transaction has not been successfully completed.
Such transactions may be reversed automatically by the relevant bank or payment provider. Where necessary, you may contact us with your transaction details so that we can verify the registration status available in our system.
Payment Gateway Processing
Approved refunds, where applicable, may be processed through the original payment method or payment gateway used for the transaction.
Once a refund has been initiated, the time required for the amount to appear in the customer's account may depend on the payment gateway, bank, card issuer or other payment service provider.
Incorrect Registration Information
Attendees are responsible for providing accurate information during registration.
Entering an incorrect email address, mobile number, attendee name or other registration information does not by itself qualify the purchase for cancellation or refund.
If you notice an error in your registration information, contact the support team as early as possible.
Ticket Non-Attendance
Failure to attend the event, including failure to arrive at the venue or use an issued ticket, does not qualify for a refund.
Travel, accommodation and other personal arrangements made in connection with the event are the responsibility of the attendee unless expressly stated otherwise.
Refund Requests & Support
Where you believe a transaction qualifies for review under this policy, please contact our support team using the contact details below.
Please provide your registration ID and sufficient transaction information to allow us to identify and review the payment.
Do not send card numbers, UPI PINs, OTPs, banking passwords or other sensitive authentication credentials by email or messaging.
Changes to This Refund Policy
TEKSHOT may update this Refund Policy where reasonably necessary to reflect changes in event arrangements, payment processes, operational requirements or applicable requirements.
The latest version published on the official event website will contain the applicable updated date.